Top Features of Tele-Sales Management
for Business Success

Warehouse Management

Bulk-Dialer Automation

For Business Efficiency is a key. The right use of timing is very important for a business, handling customers on a large scale at the same time, persuading them of every interaction, and dealing with the prospect has a significant impact on the productivity of any business. Groweon is here for your help, groweon provides you with the best solution for managing telesales, designed to help businesses streamline their outreach efforts. The Telesales CRM is extremely beneficial for companies that deal with many customers daily. It enables the sales team to automate bulk calls so that users can connect with many prospects in less time.

With Telesales CRM, your sales team does not need to dial numbers manually, with the help of the bulk dialer automation feature many calls can be automated at the same time. Due to this your support team and sales team can communicate timely with every customer and their time is also saved by not having to dial calls manually. This not only increases efficiency but also ensures that no lead is left behind.

This feature is very useful in places where many stakeholders have to connect with customers and other people. Due to the automated dialling process, your sales team can contact many people in less time, leading to better results and higher conversion rates.

Inventory Product Management

Auto Call Log Capturing

Every company needs to track and manage the interactions of any clients and at the same time, to maintain a good relationship with the customer, we have to give importance to every detail of the clients. Logging all the calls manually is very time-consuming and errors are occurring, especially when we handle a lot of calls daily. That’s where Groweon CRM’s Auto Call Log Capturing feature becomes invaluable.

This innovative feature of Tele Sales Automation helps businesses automatically record and manage the details of call logs. This will save a lot of time for your sales team as they will not have to enter every call manually. Whenever a call is received, be it a call made to your company's users, the system will automatically record everything like the timing of that call, duration date, time and what happened during the call. These details can be easily accessed through CRM for Tele Sales. The benefit of this is that any of your users can see their history and treat the customer accordingly.

Call to Lead Automation

Call to Lead Automation

As every business has sources from where it generates leads and captures those leads properly, potentiating those leads is also very important for every company so that it can generate good revenue. If users follow and manage these leads manually then it will become a very time-consuming process and there are also high chances of missing the leads. Sales Call Tracking CRM’s Call to Lead Automation is designed to simplify this process by automatically linking calls to Lead management, making it easier for your team to convert conversations into clients.

This feature simplifies the lead generation process and ensures that every interaction - be it an inbound call from a prospect, a reference call or an outbound call from the sales team - is tracked by the CRM software. Whenever a call is made, the system immediately creates the lead for that particular call log and captures every interaction for the future. Decrease the need for manual data entry and ensure that all leads are properly categorized and followed up on.

For such businesses where most of the interaction with users happens over the phone, such as the sales team and our support team, most of the interaction between these users happens with clients, Sales Call Tracking features like Call to Lead Automation are very beneficial for them. This feature ensures that no lead is missed. Call to Lead Automation helps your team focus on converting leads into paying customers without the administrative burden of tracking each interaction manually.

Click-to-Call Automation

Click-to-Call Automation

There are a lot of challenges and competition in the market hence the business needs to connect quickly with their customers hassle-free. If you are a little late, you may even lose your opportunities and sales. To overcome these problems, Groweon introduces a click-to-call automation feature that enables all your users to connect to their customers with a single click, your users do not even need to manually dial the number and the communication flow seems to be very smooth with the CRM for TeleSales.

The click-to-call feature is useful for business that deals with large amounts of calls data. Improves the call experience of your sales team. Now whether it is a call from a prospect, a call inquiry or you have to call a lead, just by clicking on the contact number of the lead, the call will become initiated immediately. There is no need to dial any number manually, just one click in the app connects with the customer. This enables you to take up new opportunities improves the performance of users and also increases customer satisfaction. Retain more customers with Sales Call Tracking.

Key Advantages of Telesales Management CRM Software for Businesses

Better Customer Data Management

Efficiently store, organize, and access customer information in one place. This ensures accurate data, leading to better decision-making and customer interactions.

Personalized Customer Service

Personalized Customer Service

Understand customer preferences and history to offer tailored solutions. A personalized approach enhances customer satisfaction and builds long-term relationships.

Exceptional Support

Increased Sales Productivity

Automate repetitive tasks and streamline sales processes. This allows sales teams to focus on closing deals and nurturing valuable leads.

Customizable Features

Real-time Data and Analytics

Gain instant insights into customer behaviour, sales trends, and performance metrics. Real-time data helps in making informed business decisions quickly.

Customizable Features

Improved Collaboration and Communication

Seamless information sharing between teams enhances teamwork. A centralized system ensures everyone stays updated, reducing miscommunication.

Customizable Features

Cost-effective Solution

Reduce operational costs by automating workflows and optimizing resources. A well-managed system improves efficiency without increasing expenses.

Effective Tele-Sales Management is essential for streamlining sales operations, enhancing customer interactions, and boosting conversions. With Groweon CRM, businesses can automate calls, track leads, and manage customer relationships effortlessly. Embrace Tele-Sales Automation to maximize efficiency, close deals faster, and drive business growth.