product-service-data-management

Product and Service Data Management

Product and service data management is very important for efficient business operations, as everyone knows that it is important for any business to have updated, up-to-date and accurate data. It is important to centralize and transparent product and service information to ensure consistency between teams and departments. The availability of data on a unified platform improves the company's decision-making, reduces errors and avoids confusion.

What happens in the traditional approach is that data is spread out in separate spreadsheets which creates a lot of confusion, and leads to delays, frustration and inefficiency.

This innovative Customer Relationship Management software for product and service data management helps us organize all the business's product details, servicing offers, product and specifications, their prices. The Customer Relationship Management Software(CRM) not only optimizes business operations but also improves customer experience, and ensures that product details are readily available to both customers and your users.

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Bill of Material (BOM) Management

For businesses in the assembly or manufacturing fields, a Bill of Materials (BOM) provides a comprehensive list of all the components, assemblies, and raw materials required to create a finished product. The importance of BOM lies in its ability to help businesses manage production schedules, track parts, and minimize delays caused by missing materials or other issues.

With effective BOM management, companies can improve production efficiency and reduce downtime. This ensures that the business has an exact list of components needed for any finished product, such as the number of components, their costs, and the supplier names, which in turn ensures timely procurement. Proper BOM management helps minimize waste, control costs, and avoid unnecessary expenses.

BOM management also provides visibility into the components required for the finished product, helping to streamline procurement and manufacturing processes. It makes it easier to manage product variations, such as different configurations or customizations, without confusion.

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Parts & Item Management

Nowadays, businesses that depend on inventories of components need efficient parts and item management. BOM is most required in industries like tech, manufacturing, assembling, and automotive, where parts and items come together to create a finished product.

When we have all the details of parts and items available and can track them easily, it helps avoid conditions like overstocking and stockouts. A business can manage its production timeline more effectively when it knows exactly how many parts and items are available in the supply chain and where they are. This also helps in handling inventory rotation, allowing businesses to reduce holding unnecessary products that are no longer in demand in the market.

With parts and item management, companies can provide a quick turnaround time for both production and servicing. BOM ensures that all the required parts are available on time during product assembly and maintenance. Overall, it improves customer satisfaction and boosts efficiency.

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GST & HSN Management

GST and the Harmonized System of Nomenclature (HSN) are an important part of product and service management for any business, especially those heavily regulated under tax laws. Staying aligned with tax authorities and ensuring GST and HSN compliance helps avoid penalties.

GST is necessary to maintain accurate transaction records and calculate tax obligations. Incorrect product categorization can lead to inaccurate tax filings, which may result in penalties. Similarly, HSN is responsible for product identification and applying the correct tax, ensuring compliance with local and international tax regulations.

lead-automation

Product Segmentation

Product and service ticket management has another important feature: product segmentation. It helps businesses customize their product offerings according to the market. Categorizing any product based on market needs, industry, price, and offerings helps businesses select their specific audience and target it accordingly. Similarly, they can set the price offering for any product based on it.

If we talk about B2B businesses, it involves categorizing each product by specific industry or creating groups that fulfil the needs of particular users. For example, a business offering electronic spares and parts can offer its products to construction firms, manufacturers, assemblers, etc. This allows businesses to customize products to fulfil the needs of various related industries, which increases the conversion rate.

Proper categorization of products helps businesses allocate their resources. Businesses can list their products according to various industries. Product segmentation also helps with inventory by giving insights into the demand for products and avoiding unnecessary stock.

Real-Time Product and Service Management for Instant and Accurate Results

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  • Inventory Img

    Real-Time Inventory & Availability Tracking

    Only available products and services will be shown, preventing overbooking or stock issues. Auto-updates inventory as soon as an order is placed or a service is booked.

  • Inventory Management

    Instant Order & Service Processing

    The System helps you to execute services and order requests without any kind of delay. Customer Relationship Management System sends auto alerts and notifications that keep your users and your valuable customers updated.

  • E-commerce

    Accurate Pricing & Discounts

    The System helps businesses to adjust their stock, demand and ongoing offers in real-time. System Reduces manual errors and automatically calculates tax and overall discounts.

  • Healthcare

    Live Customer Support & Ticketing

    Groweon Customer Relationship Management Software enables, your customer can raise a service request via different online platforms in real-time. You and your customer can track the status of services, increase transparency and reduces confusions.

  • Hospitality

    Automated Workflow & Task Assignment

    With Groweon Customer Relationship Management Software you can auto-assign tasks, and leads based on the user's availability, and experience, making sure that any task is not missed. Increase collaboration between your team, and minimise delays in communications.

  • Healthcare

    Enhanced Reporting & Insights

    Live sales and service performance dashboards give instant business insights. Predictive analytics help forecast demand for specific products or services.

  • Hospitality

    Seamless Omni-Channel Integration

    The Groweon Customer Relationship Management Software can be integrated within different platforms required by your business like Facebook, WhatsApp, Offline Medium, and Other Social Media Platform, with all your data in one place no need to switch multiple tabs.

  • reduce-risk

    Reduced Errors & Faster Decision-Making

    The Product and Service Management System reduces manual intervention and errors, updating everything in real time. Improves your decision-making by easy access to data.

  • Healthcare

    Better Customer Experience & Satisfaction

    Real-time updates build customer trust and transparency. Quick issue resolution improves customer satisfaction and loyalty.

In today’s highly competitive B2B environment, businesses that master these critical aspects of product and service management will be well-positioned to drive growth, enhance operational efficiency, and deliver exceptional value to their customers.