Auto Scheduled Service Planning

This feature helps in scheduling appointments for maintenance, you don't need to take stress about scheduling appointments. No more stressing over setting appointments or worrying about forgetting a schedule. Groweon CRM’s Auto Scheduled Service Planning makes it easy, handling everything for you so you can focus on what matters most.

Service Planning

Here’s how it works:

Automatic Scheduling

Automatic Scheduling:

The system automatically schedules upcoming services when required.

Ticket Categorization

Flexible Timelines:

Here, you can decide service scheduling- monthly, weekly, yearly or even quarterly.

Centralized Calendar

Centralized Calendar:

The System centralised all your scheduled services by providing a centralised calendar.

Benefit of Auto Schedule Service Planning

Saves Time

Saves Time:

AMC Management Software automate your daily repetitive tasks, saves your time, so that you can focus on delivering excellent service.

No Missed Appointments

No Missed Appointments:

The system minimizes errors and ensures everything runs on time.

Ticket Assignment

Satisfied Customers:

With consistent and timely services, your customers know they can rely on you.

For example, imagine you handle regular maintenance for customer equipment. Once you complete a service, the system automatically sets the next appointment, no extra work is required.

Auto Service Request Ticket

When a customer needs help, speed matters. Groweon CRM automatically turns incoming requests into tickets, so nothing slips through the cracks.

request-ticket

Process of Auto Schedule Planning:

Multi-Channel Ticket Generation

Instant Ticket Creation:

Requests received via email, phone, or forms are automatically converted into service tickets.

Ticket Categorization

Team Assignment:

Tickets are assigned to the right person or team based on the service type.

>Real-Time Updates

Real-Time Updates:

Everyone stays in the loop, and customers can track progress too.

Why it works for you:

Quick Responses: Automation ensures no delays in handling customer requests.

Fewer Errors

Fewer Errors:

No manual data entry means fewer mistakes.

Better Organization

Better Organization:

All service requests are neatly stored and easily accessible.

Whether it’s a routine inquiry or a major issue, Auto Service Request Tickets ensure every customer feels prioritized.

Service Ticket Alerts

Keeping track of service tickets can be tricky, especially when things get busy. Service Ticket Alerts help you stay on top of deadlines and priorities.

service-ticket-alerts

Here’s what it does:

Priority Urgency Tickets

Priority Urgency Tickets:

Focus on critical tickets first by marking them as high-priority.

Multiple options to Send Alerts

Multiple options to Send Alerts:

Receive alerts via email, SMS, or directly within the CRM.

Custom Reminders

Custom Reminders:

Set alerts for pending tickets, deadlines, or updates.

Benefits:

Stay Organized

Stay Organized:

Never lose track of a ticket, no matter how many you’re managing.

Team Coordination

Team Coordination:

Alerts ensure everyone knows what’s happening and when.

Builds Trust

Builds Trust:

Timely responses show customers you value their time.

Suppose the AMC of any particular machine is going to expire, then the system sends automatic alerts for renewal to prevent any kind of disruptions.

Ticket Management on Mobile App

Your team isn’t always at their desks—and that’s okay! With Groweon CRM’s mobile app, they can manage tickets from anywhere.

Automated Ticket Creation

Here’s how it helps:

Multi-Channel Ticket Generation

Access Anytime:

View, update, or close tickets straight from your smartphone.

Ticket Categorization

Real-Time Syncing:

Any updates made on the app reflect instantly in the CRM.

Push Notifications

Push Notifications:

Get ticket alerts directly on your mobile device.

Why it makes sense

Ticket Categorization

Work on the Go:

Field technicians can handle tickets without needing to return to the office.

Faster Solutions

Faster Solutions:

Quick access to ticket info means issues get resolved sooner.

Efficient Workflow

Efficient Workflow:

Everyone stays connected and productive, no matter where they are.

Picture this

Picture this:

After visiting a customer site, a technician updates the ticket status from their phone. The system syncs it instantly, notifying the customer about the completed service. Easy, right?

Easily Manage Annual Maintenance Contracts with Groweon CRM – Automate Service Scheduling & Reminders for Hassle-Free Maintenance!

easily-manage-annual
Automatic Scheduling

Automatic Scheduling:

This Feature helps in sending alerts for the next service date as well as the scheduled service date.

The system automatically sets up the next service, so you don’t have to worry about it.

Ticket Categorization

Ticket Creation:

As soon as the service is planned, a ticket is created and assigned to the right technician.

Reminders

Reminders:

You’ll get automatic reminders to make sure everything happens on time.

Real-Time Updates

Real-Time Updates:

The technician updates the ticket after the visit using their phone, so you always know what’s going on.

Ticket Assignment

Customer Notification:

As soon as the service is done, the customer gets a quick notification to let them know.

No more manual follow-ups or missing any steps—everything happens smoothly.

Make Service Management Easy with Groweon CRM takes away the stress of managing scheduled services. With automatic scheduling, reminders, and easy updates on the go, you can focus on what matters most. Say goodbye to the old way of doing things and start managing your services smarter and faster.